Mobile solutions are vital to ensure your company is up and running in the modern market. In the last couple of years, technology has evolved dramatically. There are numerous technological advancements at every turn. That includes taxis. Your taxi will be distinguished from other competitors because it can adapt quickly to the latest services, such as Uber-like services or car rental firms that offer similar amenities at lower prices and still provide better service to customers than traditional taxi services.
There are a variety of taxi apps available on the market. One type, however, is specifically designed for established businesses in need and makes sure that customers can book their rides easily along with expanding clientele base while aiding drivers in finding new fares much faster than ever before.
The team that developed the app was aware of the differing requirements of passengers and drivers that led to two distinct apps. This gives both drivers and passengers more control, allowing them to have access to the features they need.
The Driver Apps must-have features
The taxi industry continues to experience increased competition One of the most important factors in maintaining customer loyalty is to ensure that drivers have easy access to and full control of their app. Driver-friendly features can let new and returning customers to spend more time on the job with less hassle and, in turn, lead to better service delivery.
Vehicle Tracking System (GPS).
The drivers always prefer to use mobile apps that can reduce efforts and provides the most effective practices. The GPS tracking system pinpoints the location of passengers however, once they have given their permission it is easy for drivers to find the passengers when they require them.
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Drivers will now be able to use their smartphones to let them know they are available for any new requests, and get details. This means that they will be notified automatically whenever there is a need and will have the option to locate a new fare with all the necessary details like location.
The new feature will enable drivers to compare their performance to other drivers in order to gather valuable information about their travels. You can also look over customer feedback from previous rides for any negative or positive feedback that were left by riders before deciding if this is something to improve on going forward.
SMS Alerts and Emails
Important messages from passengers will be communicated to the taxicabs by SMS or email notifications. They will also be able to respond to queries via an option to accept or decline by using a user-friendly interface which is advantageous for both the parties that are involved in the transaction.
Start/End your ride
The easiest method to find your destination is with maps. They also provide the pick-up and drop-off locations which make it easier for all involved.
Accept/Decline Cab Requests
When a passenger requests transportation it will be clear whether it’s approved or not in a matter of seconds. If the driver doesn’t respond within 15-30 seconds of getting the notification from the app, then it means that no other vehicles are in the vicinity.
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